OUR TEAM
CIVICORE PROPERTY MAINTENANCE – ORGANISATIONAL STRUCTURE
Director
Name: James Thornton
Role Summary:
Provides overall leadership, business strategy, and financial oversight. Establishes client relationships, oversees key contracts, and ensures compliance with company policies and industry regulations.
Email : james.thornton@civicore.com.au
Operations Manager
Name: Melissa Grant
Role Summary:
Manages day-to-day operations, supervises field teams, coordinates schedules, and ensures service delivery meets client standards. Reports directly to the Director and handles major project coordination and client communication.
Email : melissa.grant@civicore.com.au
Senior Facilities Supervisor
Name: Andrew Patel
Role Summary:
Oversees on-site maintenance teams, conducts inspections, and ensures adherence to safety and quality standards. Liaises with clients and subcontractors for larger facility maintenance projects.
Email : andrew.patel@civicore.com.au
Maintenance Coordinator
Name: Sophie Nguyen
Role Summary:
Schedules and dispatches maintenance staff, tracks job progress, and monitors resource allocation. Assists in preparing service reports, job sheets, and ensuring timely response to client requests.
Email : sophie.nguyen@civicore.com.au
Plumbing & HVAC Technician
Name: Daniel Shaw
Role Summary:
Performs plumbing, heating, and cooling system maintenance, including emergency repairs, routine servicing, and system upgrades.
Email : daniel.shaw@civicore.com.au
Electrical Technician
Name: Michael Russo
Role Summary:
Handles all electrical maintenance and repair tasks, compliance testing, and fault diagnostics across client sites. Works closely with the Facilities Supervisor and Maintenance Coordinator.
Email : michael.russo@civicore.com.au
General Maintenance Officer
Name: Rebecca Lawson
Role Summary:
Provides hands-on maintenance support across multiple disciplines including carpentry, painting, and general building upkeep. Assists with site inspections and minor repairs.
Email : rebecca.lawson@civicore.com.au
Administration Assistant
Name: Ella Brooks
Role Summary:
Supports the operations team with documentation, invoicing, record management, and customer service coordination. Handles office correspondence, supplier communication, and compliance paperwork.
Email : ella.brooks@civicore.com.au