OUR SERVICES
Every property has its own operational demands — and Civicore’s integrated service model ensures each one is met with precision and consistency.
PREVENTATIVE & SCHEDULED MAINTENANCE
Regular maintenance is the backbone of asset longevity. We manage and execute scheduled programs designed to minimise downtime, extend asset life, and maintain compliance.
Typical Performance Benchmarks:
- Preventative maintenance completion: 98% within schedule
- Compliance documentation delivery: 100% accuracy
- Annual asset uptime: 99.7%
Scope Includes:
- Handyman, electrical, plumbing, and fire systems
- Roof and façade inspections
- Essential services testing (ESM)
- Carpark, lighting, and exterior upkeep
REACTIVE & EMERGENCY MAINTENANCE
When issues arise unexpectedly, our rapid-response teams mobilise instantly.
Civicore’s call-out structure ensures urgent repairs are prioritised and completed without delay — keeping your operations running seamlessly.
Performance Stats:
- Average emergency response: <90 minutes
- Issue resolution within first visit: 87%
- After-hours coverage: 24/7, 365 days
BUILDING REPAIRS & PROJECTS
From refurbishments to structural works, we handle minor and major building repairs with professional oversight.
Each project is managed by qualified supervisors, ensuring safety, cost control, and delivery certainty.
Recent Achievements:
- 300+ projects delivered on time and within budget
- Zero safety non-compliances across all project sites
- Proven defect-rectification efficiency: 98% first-fix rate
FACILITY MANAGEMENT
We deliver full-scope facility management that aligns operational performance with asset strategy.
Our data-driven approach and vendor management systems ensure efficiency, transparency, and measurable results.
What We Deliver:
- Contractor performance compliance: 100% verified and audited
- Service cost optimisation: 10–25% savings through strategic sourcing
- Comprehensive reporting and KPI tracking
ASSET & COMPLIANCE MANAGEMENT
Civicore ensures that every asset is safe, compliant, and performing efficiently.
We track maintenance schedules, certifications, warranties, and condition reports in one integrated system — giving clients complete visibility.
Results That Matter:
- 100% ESM compliance across managed sites
- Digital asset registers with real-time monitoring
- Predictive maintenance modelling to identify and reduce downtime by up to 30%
INDUSTRIES WE SERVE
We maintain assets across multiple sectors, each with unique operational requirements and compliance standards.
Our experience includes:
- Commercial Office Buildings
- Retail & Mixed-Use Centres
- Industrial & Logistics Facilities
- Strata & Body Corporate
- Government & Community Assets
- Education & Institutional Properties
Whether your property is a multi-tenant office or a large-scale warehouse, Civicore delivers consistent, measurable results — every time.